Where is Mona Chocolate made?
All our chocolates are handcrafted in our Dubai atelier, using the finest Belgian couverture and premium ingredients sourced from around the world.
Do you offer delivery across the UAE?
Yes! We deliver to all Emirates. Standard orders arrive within 1–3 working days, and custom orders may take a little longer.
How should I store my chocolates?
For the best taste and texture, keep your chocolates in a cool, dry place between 16–18°C, away from direct sunlight and strong odours.
Do you make custom or corporate orders?
Absolutely. We offer bespoke chocolates for events, weddings, corporate gifting, and product launches, complete with custom moulds, branding, and packaging.
Are your chocolates suitable for vegetarians?
Most of our chocolates are suitable for vegetarians, but please check individual product descriptions for specific dietary details.
Do you offer vegan or dairy-free options?
At the moment, our range includes dairy-based products. We’re exploring plant-based options for future collections.
Can I order Mona Chocolate for international delivery?
Currently, we only deliver within the UAE to ensure quality and freshness.
What if my order arrives damaged or incorrect?
Contact us within 24 hours of delivery with photos and your order details, and we’ll arrange a replacement or refund.
How can I join the Mona Chocolate team?
Visit our Careers page or email us at Info@monachocolate.ae with your CV and a short introduction.
How can I get in touch with customer service?
You can reach us at Info@monachocolate.ae or call +971 54 708 0132 during business hours.